Frequently Asked Questions
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Create an account, verify your ID, link a bank or card, then enter an amount in the converter and confirm. Coins arrive in your CoinHarbor wallet the moment payment clears — usually under a minute for cards. See the full walkthrough in Guides.
Visa and Mastercard (instant, 2% fee), local and international bank transfers (same-day, free), popular e-wallets (minutes, 0.5%), on-chain crypto deposits (free) and cash at 40,000+ supported locations.
Upload a photo ID and a quick selfie from your account settings. Automated review clears most users in under five minutes; manual reviews take up to 24 hours. Verification raises instant-buy limits to $50,000/day.
Card and balance purchases settle in under 60 seconds. Bank transfers clear same-day in most regions. On-chain withdrawals depend on network congestion — Bitcoin typically confirms within 10–30 minutes.
Open your wallet, choose the asset, tap Withdraw, paste the destination address and confirm with 2FA. Always send a small test amount first, and double-check the network matches the receiving wallet.
Turn on 2FA, add a withdrawal allowlist, approve only trusted devices and store your recovery phrase offline — never in email or screenshots. Balances over $10k can move to multi-signature cold vaults free of charge.
Yes — Visa and Mastercard credit and debit cards are accepted in 190+ countries. The card must be in your name, 3D Secure applies, and purchases clear instantly with a 2% fee shown before you confirm.